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eWorks eRMA System
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Electronic Return of Merchandise Authorization ("eRMA") System provides you with an additional method to either return damaged merchandise or to open a connected equipment claim with us.
Personal or End User Reseller or Distributor
RMA Status
  Obtain the status of your RMA request
Contact Us
  Should you have any question or comment regarding the eRMA system, feel free to contact us!
NOTE: Thermaltake will only be responsible for the repair of product itself. If you find other components defected along with your system break down, you will have to contact each individual vendor to take care of your other repairs.

 

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